Drive Your Sales Up
Online Reviews and Your Reputation Matter More Than Ever!
Reputation Management Helps You Earn More
Positive Online Reviews
(and we do it all for you!)
Get More Reviews
Our automated platform helps you engage with customers and strengthen your relationship with proactive requests to generate feedback and reviews. Using email or SMS, we’ll deliver an eye-catching, branded review request for you that makes it easy for your customers to leave reviews.
Monitor, Listen, Respond
We monitor the review sites that matter to your business. We monitor for new reviews, so we can listen, manage, and respond to customers in real-time. We respond to positive reviews for you and notify you of negative reviews and advise you on how to respond.
Build A Better Business
Reviews are becoming more transactional and customers expect a response. Connect with your customers, gain valuable insights on what matters most to them, and solve issues for unhappy customers. Build stronger relationships cultivate brand loyalty, and capture your next customer in the process.
The numbers you need to know
93%
93% of users have made buying decisions based on an online review
73%
Google hosts 73% of all online reviews for businesses
88%
81%
Consumer use of Google to evaluate local businesses leaped from 63% in 2020 to 81% in 2021
Get More Positive Reviews & Manage Negative Reviews
We help your small business capture more reviews, engage more customers, and build more positive reviews on the review sites that matter. Connect with customers directly via email or SMS, gain insights on their experience, directly resolve complaints, make improvements to your business, and ultimately earn a loyal customer.
For your happy customers, we capture more positive reviews with our automated 1st-party review process and then direct them to 3rd-party review sites. (after we verify they are happy using our 1st-party review.)
We also use a 1st-party review process to reduce negative reviews on 3rd-party sites (Google Reviews, Yelp, Etc) By connecting directly with unhappy customers that rate their experience low we can capture negative reviews before they go public, respond quickly and ideally prevent the customer from leaving a negative review on a public 3rd-party site. Most customers skip overall review ratings of 3.5 or lower - so bury old negative reviews with positive new ones!
- Automated requests & reminders
- Branded & beautiful designs
- Request 1st-party & 3rd-party reviews
- Choose a request that aligns with your company’s review strategy.
Highlight Your Customer’s Experience On Your Website
Now it's time to highlight your positive customer feedback and reviews on your website to showcase your excellent business, while creating unique and relevant content for your site that Google uses more than ever for rankings. Dominate search results in Google and stand out thanks to more positive reviews, and location pages that rank.
- Display 1st-party (testimonials) & 3rd-party reviews on your website
- Improve your SEO, website content
We Take Care Of It For You
However, we do need a few minor things from you.
We ask for your customer info (customer's name, email and cell phone numbers) Send us customer lists or do it from your smartphone or web browser using your unique landing page where you enter the customer info. It's SUPER EASY. We also need access to your Google Business Profile. If you don't have one we can help you claim it for a small fee here.
Reputation Management Pricing
Find the best plan for your business.
Reputation Management Package
$150/mo (month to month, no contract)
Save 10% when billed annually ($135/mo - 1 Year Commitment)
- Fully Managed By MWD Staff
- Automated Email 1st & 3rd Party Review Requests
- Automated SMS 1st & 3rd Party Review Requests
- Review Monitoring and Responses for Top Sites
- Performance & Review Reports
- Review Widget - We Place Your Reviews On Your Website